You get a concerning telephone call or a letter. It demands that your organization do something or alleges that it did something wrong and threatens that something worse will happen if you don’t respond. Lawsuits are scary. A government investigation can be scarier. But how you handle them doesn’t have to be. This session will discuss the tools and resources to help hospitals handle these issues and provide a primer on what to consider when facing legal action. 

Learning Objectives

• Discuss avoiding common mistakes when reacting to claims and other inquiries.
• Identify the scope of actions that need careful attention, ranging from traditional litigation and administrative action to types of claims.
• Outline best practices and learn tips for responding to various challenges involving adverse parties that health care organizations regularly encounter.

Speaker: Erin Busch and Kira Strandquest with Baird Holm